Customer complaints are part of daily life in many sectors, with those in the wholesale and retail sector being at the coalface of it. Cashiers, sales assistants, merchandisers, warehouse staff, […]
The principle of equal pay for equal work, or work of equal value, remains a fundamental component of South African employment law. Section 6(4) of the Employment Equity Act 55 […]
Collective bargaining is a central feature of South African labour law. It is the process through which employers and employees, usually represented by trade unions, negotiate terms and conditions of […]
The publication of the Amended Code of Good Practice marked a significant development in the treatment of workplace incapacity, with the amendments taking effect on 4 September 2025. For decades, […]
Consistency in workplace discipline is not merely an HR preference, but a central component of fairness in South African labour law. For employers and HR practitioners, inconsistency in disciplinary action […]
Poor work performance is ordinarily dealt with as a form of incapacity, not misconduct. The distinction matters because incapacity focuses on the employee’s inability to meet the required standard, whereas […]