Are You POPIA, PAIA & CPA Compliant?
INFORMATION COMPLIANCE – SORTED
so you can focus on your business performance.
In addition to our comprehensive compliance product suite, Labournet can handle all of your information compliance needs, further enhancing our statement of becoming an extension of your governance. Let us become your outsourced information compliance partner and mitigate the risk of non-compliance.
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087 758 0000
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Your solution to Information Compliance challenges
Businesses in South Africa face significant challenges in complying with information legislation, particularly the Protection of Personal Information Act (POPIA). Despite a grace period for preparation, many companies struggle with the practical implementation of POPIA’s requirements, such as handling data subject access requests and conducting personal information impact assessments. The convergence of law and technology adds another layer of complexity, necessitating close collaboration between legal and IT departments.
Additionally, the dynamic regulatory environment, characterised by frequent updates and overlapping jurisdictions, requires businesses to stay constantly informed and adaptable. These challenges are compounded by a shortage of compliance skills and resources, making it difficult for organisations to ensure full compliance while maintaining business operations. Labournet is your ideal partner to extend your compliance team and ensure information compliance.
Why choose Labournet Information Compliance?
Non-compliance with POPIA, PAIA and CPA, whether intentional or not, carries severe risks. In view of this, partnering with Labournet is a wise choice. Here are some of the benefits we offer:
Risk Mitigation through our extensive range of services
Reduce legal and reputational risks by ensuring compliance with regulatory requirements across POPIA, PAIA, and CPA.
Legal Advice as part of our structured approach to help ensure your information compliance
Access expert legal guidance tailored to your organisation’s compliance needs, ensuring your practices meet all applicable laws.
Awareness of All Legal Requirements
Stay informed about the latest legal and regulatory changes with Labournet’s up-to-date expertise, ensuring your organisation remains compliant at all times.
YOUR PERFECT FIT FOR INFORMATION COMPLIANCE SUPPORT – one click, call or visit away
POPIA
POPIA, the Protection of Personal Information Act, deals with the processing of personal information of your employees, clients and suppliers. All businesses – large or small – need to comply with the Act, and it affects all departments of your company.
Non-compliance is punishable with fines and even criminal offences for the head of the company.
The Act regulates how you collect personal information, what you do with it, how it is stored and ultimately, when and how it is destroyed after use.
Our comprehensive service has been developed to ensure you are POPIA compliant by assisting you with the implementation of all the relevant policies and procedures, and understanding the responsibilities of various offices in your organisation.
We evaluate your organisation’s current level of compliance with POPIA and identify any gaps. We also provide tailored training to equip your team with the knowledge and skills to address these gaps effectively.
We assess whether your existing policies align with POPIA’s requirements, highlighting areas that need improvement or updating them to ensure compliance.
We develop or update your compliance policies to meet POPIA standards. Our experts ensure your policies are robust, practical, and legally sound.
We assist with appointing a qualified Information Officer and provide them with the training needed to fulfil their statutory responsibilities under POPIA.
We analyse your organisation’s preparedness for handling data breaches, identifying vulnerabilities, and recommending practical solutions to minimise risks.
We provide expert guidance and support during a data breach, including mitigation strategies, legal advice, and assistance with regulatory reporting.
PAIA
PAIA, the Promotion of Access to Information Act, is a sister Act to POPIA and operates side by side with the latter in many areas of information compliance. It is aimed at assisting individuals to gain effective access to information that your company may hold.
This is predominantly achieved through the PAIA manual, which sets out when and how an individual can request access to information, and when and how access to that information may be granted or denied. Every private and public entity must have a PAIA manual.
Not having a PAIA manual could lead to fines or imprisonment.
We draft and customise PAIA manuals that comply with legal requirements, making it easy for stakeholders to understand how to access information from your organisation.
We provide guidance and tools to handle information requests in compliance with PAIA, ensuring timely and lawful responses.
We assist public bodies in meeting their PAIA reporting obligations, including compiling and submitting annual reports.
We support private bodies in meeting optional PAIA compliance requirements, ensuring your organisation is ahead of regulatory expectations.
CPA
The Consumer Protection Act, or CPA, is intended to promote a fair, accessible and sustainable marketplace for consumer products and services. The CPA applies to agreements concluded between suppliers and consumers and has far-reaching implications.
In addition to regulating the marketing of goods and services to consumers, the CPA regulates relationships, transactions, advertisements and agreements. While the CPA provides rights to consumers, it also provides remedies when these rights have been violated. The CPA therefore provides for quick and effective resolutions for complaints.
Non-compliance with the CPA could lead to severe consequences including fines of up to R1 million and/or imprisonment up to 10 years.
We provide comprehensive training to help your team understand CPA compliance requirements and effectively implement them.
We will identify potential risks related to CPA compliance, ensuring your organisation’s practices align with consumer protection laws.
We evaluate and update your consumer-related policies to ensure compliance with CPA requirements, safeguarding your business and customers.
We prepare your organisation for CPA investigations with pre-investigation assessments and support to address concerns before they escalate.
We offer expert guidance and representation during CPA investigations, ensuring your organisation complies with legal procedures.
We provide systems and strategies to handle consumer complaints effectively, ensuring compliance with CPA regulations and maintaining customer trust.
Our National Footprint
As specialists in transformation compliance and legislation, we have points of presence nation-wide, making it likely that wherever you have an office or branch, there will be a Labournet office nearby. One of the major benefits of this is that it can save you the cost and logistics of sending your compliance officer to remote locations.
The trusted market leaders to 6 500+ businesses
Our pro-active, innovative and client-centric compliance solutions are delivered by passionate and professional individuals.
Our extensive national footprint means that we can provide face-to-face service anywhere in South Africa, which supports creating focused and intimate partnerships with our clients.
Specialist Solutions Delivered by People, Supported by Technology
If you subscribe to our Labournet Payroll product, which is designed to improve business efficiencies, ensure compliance and integrates seamlessly with Labournet Commercial and our other solutions, you also get access to our People Management Software.
People Management Software
Our highly configurable human resource software provides you with access to real-time business intelligence so you can easily visualise key human resource data. It simplifies managing workplace discipline, track incidents, and implement policies effectively, guided by your disciplinary code.
Click here to find out more about our People Management Software.
Stay up to date
with Information Compliance matters
We regularly post informative and insightful articles on a variety of subjects around compliance matters, written by our highly experienced consultants. Here are our latest blog posts.
Frequently asked questions
These are some of the questions regarding our Labournet Commercial solution our clients often ask. If you have any questions not listed in this FAQ, please contact us to assist you.
Labournet Commercial is a service that helps businesses ensure compliance with information legislation such as POPIA, PAIA, and CPA. They offer comprehensive solutions to mitigate the risks of non-compliance and provide peace of mind by keeping businesses fully compliant with legal requirements.
Non-compliance with information legislation can result in severe penalties, including fines and criminal charges for company heads. Ensuring compliance helps avoid these risks and protects the business.
Labournet stands out due to our use of skilled consultants providing expert advice and guidance, our technology-enabled services, hybrid service delivery and detailed understanding of training needs through consulting services.
Benefits of using Labournet includes an extensive range of services to reduce compliance risks, a structured approach to ensure adherence to legal requirements, and the confidence your business is compliant with all legal obligations.
Labournet provides several toolkits to assist with compliance challenges, including a POPIA Compliance Checklist, a CPA Consumer Rights Guide and more.
Labournet offers insightful articles and blog posts written by specialist practitioners to keep you informed about the latest in information compliance. Use the form in the page footer to sign up for our newsflashes to get updates on information compliance.
Labournet has a national footprint in South Africa, with points of presence nationwide. This ensures that wherever you have an office or branch, there will be a Labournet office nearby. View our contact page to find a branch near you.
You can contact Labournet by filling out the contact form below, providing your name, contact number, email address, company name, and the nature of your enquiry. Alternatively, you can use any the contact methods on the Contact Us page.
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