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The recently amended Code of Good Practice: Dismissal has once again highlighted a workplace issue that continues to generate substantial Commission for Conciliation, Mediation and Arbitration (CCMA) litigation, namely the management of probation and Poor Work Performance (PWP). While many employers understand that performance should be managed fairly, there remains …

The President has declared Wednesday, 4 November 2026, a public holiday throughout South Africa. The declaration has been made in terms of section 2A of the Public Holidays Act 36 of 1994 to accommodate the holding of local government elections. Employers should therefore treat 4 November 2026 as an official …

The prevalence of alcohol and drug-related incidents in the workplace continues to present significant challenges for employers. On the one hand, labour law recognises substance dependency as a medical condition that may constitute incapacity, while on the other hand, employers have a statutory obligation to maintain a safe workplace and …

Customer complaints are part of daily life in many sectors, with those in the wholesale and retail sector being at the coalface of it. Cashiers, sales assistants, merchandisers, warehouse staff, supervisors, delivery teams, and managers all work under pressure, often in direct contact with customers who may be frustrated, impatient, …

The principle of equal pay for equal work, or work of equal value, remains a fundamental component of South African employment law. Section 6(4) of the Employment Equity Act 55 of 1998 (EEA) prohibits unfair discrimination where employees performing the same, substantially the same, or work of equal value are …