Leading the Way in Information Compliance

At LabourNet, we pride ourselves on setting the gold standard for information compliance and data protection in South Africa. Our specialized team, comprising attorneys and experts from diverse backgrounds, offers unparalleled expertise in the fields of POPI, PAIA, and CPA compliance. Our services are not just about ticking boxes; they are about providing holistic solutions that safeguard your business, enhance your reputation, and offer true value.

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Understanding POPI, PAIA, and CPA

POPI (Protection of Personal Information Act)

What is it?

The POPI Act is South Africa's comprehensive data protection legislation, safeguarding personal information and ensuring it's processed in a responsible manner.

Who needs to comply?

Any individual or entity, private or public, that collects, processes, stores, or shares personal information in South Africa.

Why comply?

To protect individuals' rights to privacy, avoid hefty fines for non-compliance, and to foster trust with clients and partners by demonstrating responsible data handling practices.

Our POPI solutions

POPIA Awareness Training​

Risk Assessments and Gap Analysis​

Reviewing and Drafting of Compliance Policies

Information Officer Appointment and Training​

Data Breach Assistance​

PAIA (Promotion of Access to Information Act)

What is it?

PAIA is a framework ensuring access to any information held by the state or any private body, which is required for the exercise or protection of any rights.

Who needs to comply?

All public and private bodies, including governmental agencies and companies.

Why comply?

To promote transparency, accountability, and effective governance and to avoid legal ramifications for withholding information unlawfully.

Our PAIA solutions

PAIA Manual Drafting and Implementation

Assistance with PAIA investigations

Assistance with PAIA Requests

Public Body Reporting

Optional Private Body Reporting

CPA (Consumer Protection Act)

What is it?

The CPA is designed to protect consumers from unfair, unreasonable, or improper trade practices and offers consumers certain rights and protections.

Who needs to comply?

All businesses that market and supply goods and services in South Africa.

Why comply?

To ensure fair business practices, protect consumers' rights, and avoid legal consequences and reputation damage from violating consumer rights.

Our CPA solutions

CPA Awareness Training

Risk Assessments and Gap Analysis

Reviewing and Drafting of Consumer Policies and Processes

On-going facilitation and advice with consumer complaints

Pre-Investigation and Investigation Assistance

While the CPA provides rights to consumers, it also provides remedies when these rights have been violated. The CPA therefore provides for quick and effective resolutions for complaints. Non-compliance with the CPA could lead to severe consequences for non-compliance, such as fines and/or imprisonment. The CPA provides for imprisonment of 12 months for certain contraventions of the Consumer Protection Act and up to 10 years imprisonment for disclosure of private information. The CPA further provides for administrative fines of up to R1 million.

Why Choose LabourNet?

From the initial stages of implementation to maintenance and beyond, our tailored solutions ensure you remain compliant every step of the way. Whether it’s POPIA awareness training, risk assessments, or addressing new regulatory changes, we’ve got you covered.

With over 1000 satisfied clients across the country and a history of timely submissions, including recent PAIA reports and amendments, our results speak for themselves.

Our online service delivery model ensures flexibility and accessibility, no matter where you are in South Africa.

Our team’s rich diversity and specialized qualifications mean you get insights and services that are a cut above the rest. We bring fresh perspectives and innovative solutions to the table.

As one of the largest service providers in our field, we don’t just follow the standards — we aim to set them. Our commitment to being at the forefront of our industry makes us the go-to specialists in information compliance.

Our Comprehensive Information Compliance Journey

Implementation Services

Deep Dive Analysis:

We begin with a thorough risk assessment, ensuring we understand every facet of your business and where potential compliance pitfalls might be.

Customized Implementation:

Every business is unique, and so is our approach. We tailor our POPI, PAIA, and CPA compliance solutions to align perfectly with your business model and industry.

Training & Awareness:

We don't just implement; we empower. Our POPIA awareness training ensures your team is well-equipped to handle personal information responsibly and compliantly.

Maintenance Services:

Sustained Compliance:

Regulatory landscapes evolve, and so do we. Our maintenance services ensure you're always ahead of the curve, adapting to new amendments and regulations.

Ongoing Support:

With LabourNet, you're never alone. We offer continuous support, addressing any queries or concerns you might have. Whether it's new documentation or addressing feedback from the Information Regulator, we've got your back.

Regular Check-ins:

Our periodic reviews ensure that your business remains compliant, adapting to both internal changes and external regulatory shifts.

The Value We Deliver

With LabourNet, compliance worries become a thing of the past. You can focus on what you do best, knowing we’re safeguarding your business every step of the way.

Non-compliance can be costly, not just in fines but in reputational damage. Our services are an investment in risk mitigation, potentially saving you significant amounts in the long run.

In a world where data breaches are increasingly common, being known for stringent data protection can be a unique selling point, attracting clients and partners who value their data.

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Join a community of over 1000 businesses that have transformed their approach to compliance, shifting from mere regulatory adherence to strategic, value-driven information protection. Let’s partner together, crafting solutions tailored to your needs, and driving tangible, lasting value for your business.

Reach out today, and let’s embark on a journey towards comprehensive, value-driven information compliance

Self-Assessment Tool: Are You Compliant?

Determine how compliant your organization is with South Africa’s POPI, PAIA, and CPA regulations.

Answer the following questions to get a quick overview.

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Your organization has just started its compliance journey. Immediate action is recommended.

Not satisfied with your results? Reach out to us at LabourNet, and let's ensure your organization is fully compliant!

Do you have clear consent from individuals or a justification before collecting and processing their personal data?

Are you aware of the specific purposes for which you are collecting data, and do you limit data collection to these purposes?

Can individuals easily request access to their personal data that you hold?

Do you have a clear process for updating or deleting personal data upon request?

Have your staff been trained on POPI, PAIA, and CPA regulations and their responsibilities?

Do you conduct regular refresher training sessions?

Do you have measures in place to protect personal data from unauthorized access, breaches, or theft?

Do you regularly review and update your security measures?

Are you transparent about the rights consumers have regarding their data?

Do you have a clear process for handling consumer complaints or disputes related to their data?

Do you maintain records of all personal data processing activities?

Are your PAIA manual and other necessary documentation up to date and easily accessible?

A solution delivered by people, supported with software!

The PSIber People Management system assists your dedicated LabourNet team to manage your information compliance service offering in one place.

Taking the Stress out of information compliance

Contact us to find out how we can tailor a solution that forms the best extension of your human resources department that suits your needs and pocket!