Performance Management for Managers
Cost: R3 450.00 excl. Vat Duration: 2 Days
NQF Level: 6 | Credits: 12
Unit Standard: 337121
Who should attend?
Second Level Management such as heads of departments, Section heads or divisional heads and may have more than one team reporting to them.
Course Overview
The objective of this course is to develop a clear understanding of performance measurement theories and practical application thereof for managers in all economic sectors.
This course will enable Learners to:
- Set goals and objectives
- Establish performance standards
- Set up monitoring systems
- Monitor and measure the achievement of objectives
- Establish performance standards and monitoring systems
- Prepare for performance review of team member
- Conducting performance review interview
Learning assumed to be in place:
- Mathematical skills at NQF Level 4
- Communication skills at NQF Level 4
SETA Assessment of Competency (Optional)
Optional competency assessment is available at R1 600.00 excl. VAT per delegate on this course.
This module is based on outcomes based learning principles where delegates are responsible for their own learning with support available when required.
- Formative Assessment – to be submitted 1 month from completion of the workshop
- Summative Assessment – to be submitted up to 6 months from submission of the Formative Assessment
Topics
Monitoring Team Performance:
- The root of performance management
- Incorporating a balanced scorecard approach to performance management
Organising Goals and Objectives:
- Organisational goal and objective setting
- Three levels of defining an organisation’s priorities
- Practical Guide in Goal Setting
- Types of Goals
Establishing Performance Standards & Monitoring Systems:
- Establishing performance standards
- Plan of Action: How to establish meaningful performance standards
- Monitoring performance standards
- Performance reviews and feedback
- Performance management and 360-degree feedback
- Performance Management – A Human Resource Perspective