Conflict Management & Negotiation Skills

Cost: R2 400.00 excl. Vat Duration: 2 Days

*Cost based on Blended Learning Facilitation, traditional classroom interventions can be facilitated, upon request, at an additional cost

Who should attend?

Supervisors, Operational Managers, Human resource Development Practitioners and Business Owners

Course Overview

This Labour Relations course has been designed to enable learners to understand the theories that should be applied to negotiation and how to apply negotiation strategies and formulate a course of action.

This course will enable Learners to:

Learning assumed to be in place

SETA Assessment of Competency (Optional)

Optional competency assessment is available at R1 600.00 excl. VAT per delegate on this course.

This module is based on outcomes based learning principles where delegates are responsible for their own learning with support available when required.


Understand Theory Aspects of Negotiation
2. Objectives of Negotiations
3. Negotiation Strategies
4. Course of Action