Conciliation and Arbitration Skills

Cost: R2 400.00 excl. Vat*

Duration: 2 Days

NQF Level: N/A | Credits: N/A

Unit Standard: N/A

*Cost based on Blended Learning Facilitation, traditional classroom interventions can be facilitated, upon request, at an additional cost

Target Audience

Operational Managers, Heads of Department, Human Resources Practitioners and Business Owners

Course Overview

The objective of this workshop is to prepare delegates to serve as a conciliator of conflict and disputes in terms of South African Labour Legislation and/or recognised dispute resolution procedures in a bargaining council collective agreement and/or private agency. This course will also assist delegates be able to interpret and apply the Arbitration Act, in dispute resolution, in terms of South African Labour Legislation and/or recognised dispute resolution procedures in a bargaining council collective agreement and/or private agency.

This course will enable Learners to:

Learning assumed to be in place

SETA Assessment of Competency (Optional)

Topics

1. Overview on Dispute Resolution
2. Introduction to Conciliation and Arbitration
3. Legislative Framework
4. The Law of Evidence
5. Unfair Labour Practice
6. Misconduct
7. Preparing for Conciliation and Arbitration
8. The Conciliation Hearing
9. The Arbitration Hearing
10. After the Hearing