Basic Supervisory Skills- Supervising Individuals and Teams

Cost: R3 450.00 excl. Vat Duration: 1 Day

NQF Level: 4 | Credits: 12

Unit Standard: 10981

Who should attend?

Operational Managers and or 1st Level Management such as Supervisors and Human Resource Development Practitioners.

Course Overview

This Human Resources course is designed to assist delegates who are heading up a work unit or supervising the work completed by individuals and teams. Delegates who completed this programme should be able to plan, organise and allocate work to an individual or members of a work team according to the defined business plan for a work unit within an organisation and to monitor and evaluate achievement of the defined objectives for the work unit.

This course will enable Learners to:

  • Plan, organise and allocate work
  • Manage interpersonal team processes to achieve the required outputs
  • Evaluate achievement of work unit objectives.

Learning assumed to be in place:

  • Participants should have a good comprehension (NQF level 4/Matric) of English, Computer Literacy, Mathematical Literacy and excellent Communication skills.

SETA Assessment of Competency (Optional)

Optional competency assessment is available at R1 600.00 excl. VAT per delegate on this course.

This module is based on outcomes based learning principles where delegates are responsible for their own learning with support available when required.

  • Formative Assessment – to be submitted 1 month from completion of the workshop
  • Summative Assessment – to be submitted up to 6 months from submission of the Formative Assessment

Topics

  • Planning Organising and Allocating Work.
  • Managing Interpersonal Team Processes.
  • Why Create and Manage Teams?
  • Staying in Control
  • The Steps in Achieving Results.
  • Progress Reports.
  • Evaluating the Achievement of Work Unit Objectives.
  • Consolidating of Financial and Work Plans.
  • Reviewing the Outcomes.
  • Communicating the Results.